The demands of the multifamily world are continuously evolving and operators can no longer afford to get bogged down in email communications and in-person requests. Poor response time to maintenance requests can have serious consequences both in terms of a net loss of time for property managers to focus on high-value tasks as well as the resulting negative ratings and reviews from residents.
Domuso’s VP of Strategic Accounts, Terri Nicholson, sat down to have an honest conversation about the process of transitioning client properties to 100% paperless payments. Find out what’s worked and what typical stumbling blocks clients run into. Here’s what she had to say on the subject:
Until the advent of COVID, common thought was that scanning checks was an unavoidable part of rent payment processing. With the increased use of online payments, credit cards and ACH transfers by businesses and banks, the days of paper check scanning are numbered.
The federal moratorium on evictions is set to expire January 31st, putting millions of American households at risk. Evictions also pose enormous challenges for landlords and property management companies, or PMCs.
Only Domuso offers digital certified funds with full chargeback protection on credit, debit and certified ACH transactions. This secure payment option combats payment risk and avoids the hassle of recovery for chargeback fees and losses. See what a difference this makes:
Throughout history, the way commerce has been conducted and payments have been made has seen a slow evolution with brief bursts of advancement. The check, the oldest form of non-physical currency is likely seeing its last days of use. Here is a brief History of the Paper Check.
The right partner can offer convenient online payment options to residents while keeping costs down and minimizing risk for property owners and managers. Here’s a checklist to make sure you get the most value from your current payment provider.
COVID-19 has forced a rapid shift to the adoption of online payment technology, triggering a massive disruption in traditional resident payment behavior in its wake. An analysis of payment activity across Domuso’s portfolio of multifamily properties at the beginning of the April rent cycle showed a marked preference to limit in-person exchanges in favor of safer, contact-less ways to pay.