February 12, 2021

How to Get Rid of Check Scanners for Good

Until the advent of COVID, common thought was that scanning checks was an unavoidable part of rent payment processing. With the increased use of online payments, credit cards and ACH transfers by businesses and banks, the days of paper check scanning are numbered.

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January 16, 2021

2021 Property Management Challenges: How to Manage Cash Flow Insecurity Amid an Eviction Crisis

The federal moratorium on evictions is set to expire January 31st, putting millions of American households at risk. Evictions also pose enormous challenges for landlords and property management companies, or PMCs. 

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July 23, 2020

Mitigating Credit Card Chargeback Risk During the Pandemic

COVID-19 has forced a rapid shift to the adoption of online payment technology, triggering a massive disruption in traditional resident payment behavior in its wake. An analysis of payment activity across Domuso’s portfolio of multifamily properties at the beginning of the April rent cycle showed a marked preference to limit in-person exchanges in favor of safer, contact-less ways to pay.

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June 25, 2020

Keep Rent Payments Coming In On Time

After a stressful April and a cautious May there are reasons for property managers to be optimistic about residents continuing to pay rent this summer, a traditionally busy time of year for leasing, amid the pandemic and rising unemployment.

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May 20, 2020

The New Face of Fraud During a Pandemic – What Property Managers Need to Know

Fraudulent applications have always been a concern for property owners and managers. Fraud is taxing for properties to resolve and can directly impact their bottom line. The COVID-19 pandemic has all but compounded the risk for owners to now include fraudulent payments from current residents.

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April 22, 2020

INFOGRAPHIC: COVID-19 Impact on April Resident Rent Payments

Domuso evaluated its portfolio of national multifamily properties to uncover rent payment trends at the start of the April payment cycle as compared to March. Resident payment activity was analyzed during the first 15 days of April as residents and property owners were forced to adopt contactless payment processes.

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April 17, 2020

What the April Rent Cycle Revealed & How Multifamily Operators Can Prepare for May

The COVID-19 pandemic has been difficult on property management operations and resident relations, but its true economic impact may not be known for months. 

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March 10, 2020

What is Automated Payment Logic and Why You Should Care

Payment processes can be a hassle for property operators of all sizes. But what happens when resident payments arrive late or are only partially paid? How does this affect the property management’s ledger reconciliation? 

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February 11, 2020

Chargebacks can cost you, but canceling credit card payments is not the solution.

Recently, a multifamily regional manager of a property in northern California reported to Domuso that they were faced with a loss of $15,000 in credit card chargebacks in a single month - from two residents alone. 

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January 29, 2020

Digital Money Orders are Possible. Here’s What You Can Now Do with MoneyGram.

Moving in, moving out, rent deposits, pet deposits - the list goes on and on when it comes to payments that have to be made via money order or cashier’s check.

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