The multifamily housing industry, like so many others, is witnessing a transformative period of rapid change. In order to stand the test of time, apartment operators need to stay up to date, on their toes, and prepared to address the many challenges property management companies face today.
Domuso has helped your property manage rent receivables and remove paper from the leasing office. Our commitment to “true digital” is all about streamlining processes to save you valuable resources and increase resident satisfaction. And now that efficiency includes a new, efficient way for properties and residents to organize, track, resolve and manage maintenance requests.
Domuso’s VP of Strategic Accounts, Terri Nicholson, sat down to have an honest conversation about the process of transitioning client properties to 100% paperless payments. Find out what’s worked and what typical stumbling blocks clients run into. Here’s what she had to say on the subject:
Electronic payments have become so pervasive we barely give it a second thought. We use digital wallets to split tabs and pay friends, we buy coffee with mobile apps, and we have come to expect our credit cards to be accepted worldwide. So why don’t more property managers accept rent payments online?